Frequently Asked Questions
FAQ
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      All BOF branches are open from Monday to Friday, 8:00 am to 4:30 pm except non-working holidays. Shortened banking hours may be implemented on special occasions and will be announced on our social media accounts. 
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      • Student ID • Driver’s License • Passport • National ID • Voter’s ID • Postal ID • National Bureau of Investigation (NBI) Clearance • Police Clearance • Barangay Certification • Senior Citizen Card • Certification from the National Council for the Welfare of Disabled Persons (NCWDP) • Professional Regulation Commission (PRC) ID • Tax Identification Number (TIN) ID • Social Security System (SSS) Card • Company ID issued by Private Entities or Institutions registered, supervised, or regulated with Bangko Sentral ng Pilipinas (BSP), Securities and Exchange Commission (SEC), or Insurance Commission (IC) • Philippine Health Insurance Corporation’s (PhilHealth) Health Insurance Card ng Bayan • Government Service and Insurance System (GSIS) e-Card • Unified Multi-Purpose ID (UMID) • Overseas Workers Welfare Administration (OWWA) ID • Overseas Filipino Worker (OFW) ID • Seaman’s Book • Integrated Bar of the Philippines ID • Alien/Immigrant Certification of Registration • Government Office and Government-Owned Controlled Corporation (GOCC) ID • Department of Social Welfare and Development (DSWD) Certification 
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      Basic Savings Account is the only account that has a maximum deposit limit of ₱50,000.00. The account will be converted to Easy Savings Account once the balance exceeds the said amount. Minimum Initial Deposit: • Basic Deposit Account: ₱100.00 • Easy Savings Account: ₱100.00 Maintaining Balance: • Basic Deposit Account: NONE • Easy Savings Account: ₱100.00 ADB* to Earn Interest: • Basic Deposit Account: ₱500.00 • Easy Savings Account: ₱1,000.00 *Average Daily Balance 
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      Three (3) to five (5) banking days 
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      Yes! You can have both at the same time. 
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      3:00pm 
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      To Receive: First Cycle 10:00am Second Cycle 4:00pm To Send: First Cycle 9:00am Second Cycle 3:00pm After cut-off of second cycle 4:30pm The amount will be credited within the same or next banking day if deposit is made before the cut-off time and 2 banking days if deposit is made after the cut-off time. However, this would also depend on the cut-off time of the receiving bank. 
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      For any concerns you may contact us through the following: Visit your branch of account from Monday to Friday, 8:00 am to 4:30 pm. Customer Hotlines: +63 917 548 4465 and +63 908 814 1491 Emails: customercare@bof.com.ph and bankingsolutions@bof.com.ph Website: https://bof.com.ph Facebook: https://facebook.com/officialbofph Instagram: @bofofficialph Twitter: @officialbofph Our live chat is available from Monday to Friday, 8:00 am to 4:30 pm except holidays. 
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      A Dormant Account is an account with no client-initiated transaction activity for two (2) years. This will incur dormancy charges until the account balance is zero (0) and will be closed automatically. 
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      You can find them here. 
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      You can find them here. 
